Gandhanra Tibetan Buddha Statue Tsa Tsa Mold,Je Tsongkhapa,Copper Mould For Making Clay Buddha Statue,Tsha Tsha
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May 14, 2023
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1.How to track my shipping information?
You can track your package at this link
https://www.17track.net/en#nums=
2.Shipping methods
We will ship by international express packages EMS/FedEx/SF EXPRESS/YANWEN/YUN EXPRESS, that depending on the price and the area you live in.
3.Could we have any discount of postage?
Yes, of course. We are the VIP customer of most international express companies, we can have preferential cheaper price of the shipping. For example, EMS give us 40% discount from the post office of the total compare with the general customer.
4.How many days it takes?
General it takes 5-8 working days to all the world by FedEx, and 5-10 working days by EMS (except Russia), and 10-15 working days by standard shipping to Major European and American countries.
5.How to calculated does the postage?
Postage is calculated in accordance with the weight, so buy more and save more. For example, the EMS express charge is almost the same price for 1 or 5 items with the package. The heavier the parcel, the cheaper the shipping cost per KG.
6.About the delivery time
After you place an order, we will check your order first and then send the invoice to you within 24 hours. So that after you pay, and we will send it to you within 1-3 working day.
For details, please refer to the product details page
7.Tell me the shipping cost before order
The shipping costs depend on the weight, delivery way(EMS, FedEx,standard shipping) and destination country. So it is difficult for us to declare an exact shipping fee before you place an order. And you could choose the shipping company you like and we will also check all the express and suggest the most suitable way for you. If you are not satisfied with our shipping fee, you also can choose to cancel your order.Your kindly understaning will be highly appreciated.
We attach importance to the quality of product and services, so before sending the parcel out, we have to check the product twice again and packaging by ourselves.
1. I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
We will refund your money back within 3 working days,from the time you cancel the order, or when we receive the return product.
The exact time when your refund to your account depends on your payment method and payment institution.
2.The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Digital downloads
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
3.Shipping fee for return
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.
If due to our reasons, the goods received are damaged or not correct, and the consumer is not required to bear the shipping fee for this reason.
4.How to deal with, If the item is defective?
We are sorry that the item is defective, and we will actively deal with such incidents. we also need your help.
First: If the item is defective, please notify us within 3 days of delivery.
Second: please shoot the picture of the item is defective, and then send the picture to us by email, so that I could submit them to our Technical Director, after she check and agree, we will add the news to your next order for free.
Third: if we could not Identification. All items must be returned in their original condition, in order to qualify for a refund or exchange of goods. The buyer is responsible for all shipping costs incurred. But in order to compensation for the loss of customers, through our assessment, we will give your some more discounts on the next order.
5.Questions about your order?
Please contect us if you have any problems with your order.
