BirdOnBranch
Send a report
cosplay patches
Products
42
Publications
0
Subscribers
0
Message
Subscribe
Products
42
Publications
0
Subscribers
0
cosplay patches
Message
Subscribe
Return and exchange policy
Return and Exchange Policy: Thank you for choosing our online store BirdOnBranch for your handmade patches and badges. We take pride in creating unique and high-quality products to enhance your style and individuality. To ensure a smooth shopping experience, please take a moment to review our return and exchange policy. Return Policy: Because each patch is carefully crafted and made by hand, we regret to inform you that we do not accept returns. However, we understand that situations may arise, and customer satisfaction is our top priority. If there is an issue with your order, please contact our customer support within 7 days of receiving your purchase. We will do our best to address your concerns and find a satisfactory resolution. Exchange Policy: At this time, we do not offer exchanges. To avoid any inconvenience, we encourage you to carefully review your order before completing the purchase. If you have any questions about a specific product, feel free to reach out to our team, and we will be happy to provide additional information to help you make an informed decision. We appreciate your understanding and cooperation in adhering to our return and exchange policy. Your support allows us to continue creating one-of-a-kind patches for our valued customers. If you have any questions or concerns, please don't hesitate to contact our customer support team at [email protected]. Thank you for being a part of our community and for choosing our handmade products.
Delivery policy
Shipping Policy: We appreciate your interest in our handmade patches, and we are committed to providing a seamless and reliable shipping experience for our customers worldwide. Please take a moment to familiarize yourself with our shipping policy. **Shipping Locations:** We are delighted to offer international shipping to customers around the globe. Our products are shipped from three strategically located warehouses: one in Russia, one in the United States, and one in Europe. This allows us to provide efficient and timely delivery services to our diverse customer base. **Processing Time:** Orders are typically processed within 1-3 business days from the date of purchase. Please note that handmade and made-to-order items may require additional processing time. We appreciate your patience and understanding as we ensure the quality of each unique patch. **Shipping Methods:** To cater to our global audience, we utilize reputable shipping carriers to provide standard shipping option. The estimated delivery time will be displayed at checkout based on your location. **Shipping Costs:** Shipping costs are calculated based on the weight of your order and the shipping destination. The exact shipping fees will be displayed during the checkout process for your review before completing the purchase. **Customs and Duties:** Please be aware that international orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product or shipping costs. **Tracking Information:** Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your delivery and estimate the expected delivery date. **Shipping Delays:** While we strive to provide accurate delivery estimates, unforeseen circumstances such as customs clearance, weather conditions, or other external factors may cause delays. We appreciate your understanding in such situations. If you have any questions or concerns regarding shipping, please feel free to reach out to our customer support team at [email protected]. We are here to assist you and ensure a positive shopping experience. Thank you for choosing our handmade patches, and we look forward to serving you!
Delivery countries
Australia
Belgium
Canada
Switzerland
United Kingdom of Great Britain and Northern Ireland (the)
United States of America (the)