একটি রিপোর্ট পাঠান
Return and exchange policy
Refunds are issued if the package is lost by postal services or delayed for more than 90 days without any trace. If the item is lost, you can request a refund, or we will make a new plush for you.(If this is a custom-made toy(only 50% of the compensation funds are possible), or if there is no other one in stock, production will take some time)
If the plush is of poor quality - torn, or if the box is empty, a refund or replacement will be granted only with video evidence! Therefore, if the box is very light or shows signs of being tampered with, immediately record the unpacking process.
Delivery policy
The dragon's nest is located in Russia.
Plush delivery to the USA is temporarily suspended!*
Delivery to Germany is also closed. This is due to an increase in customs refusals and product disposals.
*Shipping to the US is possible, but significant delays may occur and you should be prepared to pay a fee.
Order dispatch period is 3-5 days, Russian Post. Delays of up to 1/1.5 weeks are possible, in this case you will be notified of the delay
Average delivery time is 25 working days, on holidays the period increases
Delivery countries
Afghanistan
Albania
Algeria
Angola
Argentina
Armenia
Austria
Azerbaijan
Bahrain
Bangladesh
Belgium
Benin
Bosnia and Herzegovina
Botswana
Bulgaria
Burkina Faso
Burundi
Cambodia
Cameroon
Canada
Central African Republic (the)
Chile
China
Colombia
Costa Rica
Croatia
Cuba
Cyprus
Czechia
Denmark
Djibouti
Ecuador
Egypt
Equatorial Guinea
Eritrea
Estonia
France
Gabon
Gambia (the)
Georgia
Ghana
Gibraltar
Greece
Greenland
Guernsey
Guinea
Hungary
Iceland
India
Indonesia
Iran (Islamic Republic of)
Iraq
Ireland
Israel
Italy
Japan
Jersey
Kazahstan
Kazakhstan
Kazakstan
Kenya
Kuwait
Kyrgyzstan
Latvia
Lebanon
Liberia
Liechtenstein
Lithuania
Luxembourg
Macao
Malawi
Maldives
Mali
Malta
Mauritania
Mauritius
Mexico
Monaco
Mongolia
Montenegro
Morocco
Mozambique
Myanmar
Namibia
Nepal
Netherlands (the)
New Zealand
Nicaragua
Niger (the)
Nigeria
Norway
Oman
Pakistan
Peru
Philippines (the)
Portugal
Puerto Rico
San Marino
Saudi Arabia
Senegal
Serbia
Seychelles
Sierra Leone
Singapore
Slovakia
South Africa
Sri Lanka
Svalbard and Jan Mayen
Sweden
Taiwan (Province of China)
Tajikistan
Tanzania, United Republic of
Thailand
Togo
Tunisia
Turkey
Turkmenistan
Uganda
Uzbekistan
Viet Nam
Zambia
Zimbabwe