I want you to be happy! If for some reason you are not, please contact me within 3 days after receiving the item and I will do my best to resolve the situation! I accept returns in the original packaging and in the same condition it was sent to you. Returns are at your expense and must be shipped within 7 days of receipt. Once I receive the item in original condition, I will send you a prompt refund to your PayPal account less the shipping fees. You can not cancel your order if it has been already sent. Please receive it and send it to me as a refund if you do not need it! Please do not hesitate to contact me with any questions or concerns about your purchase at any time. No exchanges on custom orders with your names or special inscriptions.