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TrueThings is a team of 13 people of different ages and nationalities who have been united and growing since 2019. Together we are united by making linen and rattan household goods and trying to provide the warmest and most caring service we can.
Return and exchange policy
Our top priorities are to create coziness in your home and make you a little happier! Based on these guidelines, we strive to do our best to ensure that you are satisfied with our linen products in the end, so if something does not suit you, we offer a replacement or refund within 30 days of delivery. With any questions please contact us, we are always here to help you!
Delivery policy
DELIVERY TIME AND SHIPPING COSTS
USA:
Shipping cost: free.
Delivery time:
- for orders over $200, the package is delivered withing 2-3 bussiness days;
- for orders under $200 - up to 10 bussiness days.
European countries:
Shipping cost: free.
Delivery time: 5-10 bussiness days.
Other countries:
For orders under $100:
free delivery, delivery time - 5-10 working days,
For orders over $100:
paid delivery (+ $10), delivery time - 2-4 working days
If you need express shipping, please contact us to clarify the cost for your country.
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Delivery countries
United States of America (the)