gothic castle
US$85.00
무료 배송
수제 제품
2월 10일
Ballwool 구매 보호
자세히 보기
your goods will be delivered within 3-4 weeks
- A manufacturing defect was detected (in this case, we fully cover the costs of return or exchange).
Contact us through the Balwool platform or at the specified contacts to inform us of your decision. - Specify the reason for the return or exchange and attach photos of the product (if necessary).
- After approval, we will provide instructions for returning the product
- If you want to exchange the product for another, we will offer available options from the workshop assortment.
- In case of a difference in the cost of the goods, an additional payment or a refund of part of the funds is possible.
**Important:**
- Products made to order according to individual sketches or parameters of the client are not subject to return and exchange.
- The costs of return shipping of goods when returning for reasons not related to defects are paid by the buyer.
We are always ready to answer your questions and help with the return or exchange. Our goal is to make your interaction with the **Ornamentum** workshop as comfortable and enjoyable as possible!
