Plaster wall art Botanical sculpture Framed wall art Relief 3d art frame
US$140.00
무료 배송
수제 제품
2023년 7월 7일
Ballwool 구매 보호
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Shipping Cost
Shipping is already included in the price of the item.
There are no additional charges for shipping — the listed price is the final price.
Order Processing Time
Processing time: 1–3 business days.
Orders are processed on business days only, excluding official holidays.
Estimated Delivery Times
Domestic shipping: 3–10 business days
International shipping: 7–30 business days
Actual delivery times may vary due to postal delays, holidays, customs processing, or other external factors.
Customs Fees (International Orders)
Buyers are responsible for any customs duties, taxes, or additional fees that may apply.
I cannot influence customs delays or processing times.
Tracking Information
Tracking numbers are provided when available for the chosen shipping method.
Some economy shipping options may offer limited or no tracking.
Address Accuracy
Please make sure your shipping address is correct and complete.
If a package is returned due to an incorrect address, the cost of reshipping is the buyer’s responsibility.
Damaged or Lost Packages
If your item arrives damaged, please contact me within 48 hours and include photos of the damage.
For lost packages, an investigation will be opened with the carrier before any decision is made.
Contact
If you have any questions about shipping or your order, feel free to reach out to me. I’m always happy to help!
If you have any questions about the item, we recommend that you contact the designer before purchasing. A conversation beforehand can sufficiently reduce the potential time, energy and expenses needed for the refund and exchange process.
Refund requests should be made within 7 days after receiving the order.
Designers reserve the right to decline a refund request if it is not made within the 7 day period after the order arrives at the customer or if it does not meet the terms outlined in the Ballwool Return Policy. We recommend that you contact the designer before requesting a refund.
Designers reserve the right to decline refund requests for the following product types:
Customized products
Opened personal hygiene products
Refund process
Once the designer receives a request, they will contact the customer within 3 working days.
Once the designer approves the refund, please return the refund item(s) within 4 working days and send a message to the designer via Chats to notify them. Please also attach the name of the courier and the tracking number.
Once the designer receives the refund item(s), they will verify and complete the refund within 3 working days.
This shop provides exchanges
Exchange requests should be discussed with the designer via Chats within 7 days after the order arrives.
The designer will determine whether or not to provide an exchange based on the product type and existing stock. We recommend that you contact the designer via Chats before requesting an exchange.
Once the designer approves the exchange, please return the item(s) within 14 working days.
Once the designer receives and verifies the condition of the item(s), they will send the agreed upon exchange item(s) to you within 7 working days.
If the buyer does not like the product, the buyer pays shipping to the seller.
