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We are a family craft manufacture called MossTime creating decor items made of solid wood and preserved moss. Our inspiration of the beauty of nature has been reflected in our works. Sustainable development and attention to detail are our values.
We have a good background in woodworking, design, and artistry to create unique high-quality artwork for your home or office.
It's good to have you here!
Return and exchange policy
We offer a 7-day return policy from the date you receive your order.
All return items must be postmarked within 7 days of receiving your item for a full refund minus shipping costs and a 15% restocking fee.
Items must be unused, not damaged and in full original packaging for the return to be processed.
Please ensure the return as you are responsible for returning the item in new condition if it arrives damaged refund may be refused. You are required to pay the return shipping and the item must be in new condition. Customers are required to pay for the return shipping.
All custom orders are subject to a 50% non-refundable deposit.
Returns after 7 days will not be accepted.
The items purchased on sale are non-refundable.
It is not possible to cancel an order after it has been sent to the buyer. Please study all the information about the product before ordering it.
Delivery policy
We offer international delivery. The shipping to the USA is free. If you would like to now the cost of delivery to other countries, please contact us.
Buyers are responsible for any customs and import taxes that may apply.
The time we need to prepare an order for shipping varies, as a rule, this time is 1-3 business days.
All items are sent in quality packaging that helps to prevent unpleasant situations in the delivery process. Packaging materials are recycled. Personalized gift packaging is available. Item ships with tracking.
Delivery countries
United States of America (the)