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Jan 8, 2023
Ballwool Purchase Protection
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Shipping Cost
Shipping is already included in the price of the item.
There are no additional charges for shipping — the listed price is the final price.
Order Processing Time
Processing time: 1–3 business days.
Orders are processed on business days only, excluding official holidays.
Estimated Delivery Times
Domestic shipping: 3–10 business days
International shipping: 7–30 business days
Actual delivery times may vary due to postal delays, holidays, customs processing, or other external factors.
Customs Fees (International Orders)
Buyers are responsible for any customs duties, taxes, or additional fees that may apply.
I cannot influence customs delays or processing times.
Tracking Information
Tracking numbers are provided when available for the chosen shipping method.
Some economy shipping options may offer limited or no tracking.
Address Accuracy
Please make sure your shipping address is correct and complete.
If a package is returned due to an incorrect address, the cost of reshipping is the buyer’s responsibility.
Damaged or Lost Packages
If your item arrives damaged, please contact me within 48 hours and include photos of the damage.
For lost packages, an investigation will be opened with the carrier before any decision is made.
Contact
If you have any questions about shipping or your order, feel free to reach out to me. I’m always happy to help!
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