Snorkmaiden and Fillyjonks pendant Moomin necklace Moomin pendant
28,45 $
Бесплатная доставка
Ручная работа
18 февр. 2024 г.
Защита покупок Ballwool
Подробнее
Shipping Locations:
We are delighted to offer international shipping, extending our services to customers around the globe. To facilitate prompt deliveries, we operate three strategically located warehouses: one in Russia, one in the United States, and one in Europe. This allows us to fulfill orders expeditiously and minimize shipping times.
Processing Time:
Orders are typically processed within 1-3 business days from the date of purchase. Please note that handmade and made-to-order items may require additional processing time. We appreciate your understanding as we ensure the quality of each unique pendant.
Shipping Methods:
We collaborate with reputable shipping carriers to provide a range of shipping options. During the checkout process, available shipping method and estimated delivery times based on your location will be displayed for your convenience.
Shipping Costs:
Shipping costs are determined by the weight of your order and the shipping destination. You will have the opportunity to review and confirm the shipping fees during the checkout process before finalizing your purchase.
Customs and Duties:
For international orders, please be aware that customs duties and taxes may apply upon arrival in the destination country. These additional charges are the responsibility of the recipient and are not included in the product or shipping costs.
Tracking Information:
Upon shipping, a confirmation email containing tracking information will be sent to you. This enables you to monitor the progress of your delivery and estimate the expected delivery date.
Shipping Delays:
While we strive to provide accurate delivery estimates, external factors such as customs clearance, weather conditions, or unforeseen circumstances may cause delays. We appreciate your understanding in such situations.
If you have any questions or concerns regarding shipping, please feel free to contact our customer support team at [email protected]. We are dedicated to ensuring a positive shopping experience for our global customers.
Thank you for choosing our handmade pendants, and we look forward to serving you with exceptional products and reliable shipping services.
Thank you for choosing our online store for your handmade pendant purchases. We take pride in offering unique, handcrafted items that add a special touch to your style. To ensure a transparent shopping experience, we would like to outline our return and exchange policy.
Return Policy:
Please be advised that we do not accept returns on our handmade pendants. Each piece is crafted with care and consideration, and we believe in delivering items that meet the highest standards of quality and craftsmanship.
Exchange Policy:
At this time, we do not offer exchanges. We encourage you to carefully review the product details before completing your purchase, ensuring that your chosen pendant aligns with your preferences and expectations. Our customer support team is available to provide any additional information you may require to make an informed decision.
Defective or Damaged Items:
In the rare event that you receive a defective or damaged pendant, please reach out to our customer support within 7 days of receiving your order. We will promptly address the issue and work with you to find a satisfactory resolution, which may include a replacement or refund.
Cancellation Policy:
Due to the nature of our handcrafted process, we are unable to accommodate order cancellations once production has commenced. We appreciate your understanding and encourage you to review your order carefully before finalizing your purchase.
We value your trust in our handmade creations and hope you find joy in the unique character of each pendant. If you have any further questions or concerns, our dedicated customer support team is ready to assist you at [email protected].
Thank you for being a cherished customer, and we look forward to providing you with exceptional products and service.
