Shipped with tracking. All items are shipped in protective packaging, and all duty. I will ship your order within 1-3 business days after payment. Most orders will take 1 to 15 business days in shipping time within Europe and up to 2 - 4 weeks for international shipping. It all depends on the work of the postal service. A longer delivery happens on the eve on the holidays. There are no exchanges or returns. If there is no mechanical damage during delivery, paintings cannot be returned or exchanged. I hope you approach the choice and purchase of a painting consciously. When purchasing a painting, you must take into account the fact that the painting in reality may differ from what you see on the monitor screen, although I have done everything possible to avoid this. The painting may be darker or lighter, brighter, paler, or other shades may be present. This is because in most cases monitor settings are different, so I cannot guarantee that the colors you see on your monitor will match the colors in the painting.