Dear customers, please take into account that we need 10-12 days to prepare your order for international shipping. We kindly ask that you be patient and not worry about the safety of your purchase. We pack products very well and track their path to the customer at all stages of delivery, where tracking service is possible. We will notify you about the dispatch of the parcel with your order and its arrival in your country, and also remind you about the arrival of the parcel at your post office and the need to receive it on time. We kindly ask that you check your Ballwool messenger regularly after your order has shipped to ensure you don't miss any important updates or notifications about its location. But please contact me if you have problems with your order.