I use Russian post for delivery. Shipping takes time, so please, take attention to it. It can take 1 month but you will get your order in any situation. Artwork will be carefully packaged and you will receive your order in good condition. Your item must be unused and in the same condition that you received it. The item must be in the original packaging. To complete your return, we require a receipt or proof of purchase. Only regular priced items may be refunded, sale items and custom items cannot be refunded. You cannot use templates and tutorials for commercial purposes without commercial license. The technique is the result of my own idea and have not been taken from anyone else’s. No refunds for templetes (patterns) and tutorials. Please, Convo me if you have any questions! Svetlana